Legal Documents

Mbx96 Privacy Policy — Your data is safe with us

Mbx96 places the highest priority on protecting your personal information. This privacy policy clearly explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
How We Protect Your Privacy

The Core Pillars of mbx96 Data Protection

SSL Encryption

All your data is protected with 256-bit SSL encryption. No one can intercept your information in transit.

No Sale of Personal Data

Your personal information is never sold to third parties. mbx96 respects the trust you place in us.

Secure servers

All data is stored in encrypted databases and subject to regular security audits.

Minimum Data Collection

Only the data strictly necessary to provide the service is collected. No additional information is requested.

Your Control

You may view, correct, or request deletion of your data at any time.

Cookie Transparency

We are fully transparent about what cookies we use and why.

1 Introduction

Mbx96 is a trusted online gaming platform in Bangladesh. We believe that every user's personal data is their own, and protecting it is our responsibility. This privacy policy explains what information mbx96 collects, how it is used, and what steps we take to keep it safe.

By creating an account or using any of our services, you are considered to have agreed to this privacy policy. Please read it carefully before registering.

This privacy policy applies solely to mbx96's own platform. Third-party game providers and payment services may have their own separate privacy policies.

Mbx96 complies with international data protection standards and treats user privacy as a top priority. Our privacy policy is reviewed and updated regularly to ensure it meets the latest security standards.

2 What Information We Collect

Mbx96 only collects the information strictly necessary to provide our services. We never ask for unnecessary personal data.

2.1 Information Collected at Registration

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile Number
  • Email Address
  • Residential Address
  • Preferred Payment Method Details

2.2 Information Collected During KYC Verification

  • Scanned copy of National ID (NID) or Passport
  • Selfie Photo for Identity Verification
  • Mobile Banking Account Details (Mobile Banking, Nagad, Rocket)

2.3 Automatically Collected Information

The following information may be collected automatically while you use the platform:

Type of Data Why It Is Collected Retention Period
IP Address Security & Fraud Prevention 90 days
Device Type & OS To ensure compatibility For the Duration of Active Account
Browser Information For Experience Enhancement 30 days
Login Time & Session For Account Security 180 days
Game History For Dispute Resolution & Auditing 5 years
Transaction Details For Financial Records and Legal Requirements 7 years

3 Purpose of Data Use

Mbx96 uses collected data solely for specific, legitimate purposes. Your information will never be used beyond those stated purposes.

  • Service Delivery: Managing accounts, processing deposits and withdrawals, and ensuring uninterrupted gaming services.
  • Identity Verification: To verify your age and identity and to prevent fraud.
  • Security: Preventing unauthorized access to your account and detecting suspicious activity.
  • Customer Support: Resolving your issues and answering your questions.
  • Personalized Experience: Providing game recommendations and offers tailored to your preferences.
  • Legal Obligations: Meeting the requirements of government or regulatory authorities.
  • Platform Improvement: Analyzing user behavior to enhance the quality of our services.

We never sell your data to advertisers or share it for third-party marketing purposes.

4 Data Sharing & Disclosure

Mbx96 does not generally share your personal information with third parties. However, limited disclosure may be necessary in the following circumstances:

4.1 Authorized Third Parties

  • Payment Processors: Mobile Banking, Nagad, Rocket — only the information required to complete the transaction.
  • Game Provider: Limited technical data to ensure game access.
  • Security Services: Fraud detection and cybersecurity service providers.

4.2 Disclosure of Information for Legal Purposes

Information may be disclosed when required by a court order, government directive, or legal investigation. In such cases, we will only disclose the specific information specified in the legal order.

mbx96 never sells or rents your information to advertisers, data brokers, or marketing agencies.

5 Cookie Policy

Mbx96 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

5.1 Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted when the session ends
Performance Cookies Page Load Speed & Error Analysis 30 days
Preference Cookies Remembering Language & Theme Preferences 1 year
Analytics Cookies Traffic Analysis & UX Improvement 90 days

5.2 Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform features.

mbx96 does not use tracking cookies that follow your activity across other websites.

6 Data Security Measures

Mbx96 employs industry-leading technical and organizational measures to keep your data secure.

  • 256-bit SSL Encryption: All communications are conducted through encrypted channels.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Regular Security Audits: Regular system audits conducted by third-party security specialists.
  • Data Minimization: Data is never retained beyond what is necessary.
  • Access Controls: Only authorized personnel are permitted to access user data.
  • Breach Notification: In the event of a data breach, you will be notified within 72 hours.

No system is 100% secure. However, mbx96 is committed to maintaining the highest level of security and will take swift action in the event of any incident.

7 Your Rights

Mbx96 respects your right to data privacy. You have the following rights:

Right to Access Your Data

You can find out what information mbx96 holds about you at any time. Submit a request to our support team and you will be notified within 30 days.

Right to Rectification

If any of your information is inaccurate, you may request a correction. Updates are typically processed within 7 business days.

Right to Erasure

After closing your account, you may request deletion of your personal data. Certain information may need to be retained for a defined period due to legal obligations.

Right to Data Portability

You may request a download of your data in a readable format (CSV or JSON).

Right to Object to Processing

In certain circumstances, you may object to the processing of your data — particularly in relation to marketing communications.

To exercise any of these rights, please contact our support team. We are always ready to assist.

8 Children's Privacy

Mbx96 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified during registration, and identity documents are used to confirm age as part of the KYC process. Should any data relating to a minor reach us for any reason, it will be deleted immediately and the associated account will be closed.

A note for parents: if your child has accidentally created an mbx96 account, please contact our support team immediately — we will resolve it promptly.

9 Privacy Policy Updates

Mbx96 may update this privacy policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly
  • A notice will be sent to your registered email for any significant changes
  • A pop-up notification will be displayed upon logging in to the platform

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. Please make sure to read the new policy whenever you receive a notice.

You will be notified at least 7 days in advance of any significant policy changes, giving you time to review and decide accordingly.

General Inquiries

Frequently Asked Questions About the Privacy Policy:

No, not at all. mbx96 never sells your personal data to any third party. Only essential partners — such as payment processors — receive limited data strictly for service delivery purposes.

Identity documents collected for KYC verification may be retained for as long as your account remains active, and for up to 7 years after account closure if required by law. After that period, they are securely deleted.

Yes, after closing your account you may request the deletion of your data. However, financial transaction records must be retained for a specified period for legal compliance. All other personal information is typically deleted within 30 days.

Marketing SMS or calls are never made without your consent. However, your number may be used for account security purposes such as OTPs, login alerts, or urgent notifications.

In the event of a data breach, you will be notified within 72 hours via your registered email and a platform notification. Full details will be provided, including what data was affected and what steps you should take.
Play Responsibly

Your data is secure, Start Playing with Confidence

Your privacy is fully protected at mbx96. Register now and enjoy the best online gaming experience in Bangladesh.

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